Knowing what to expect at your first appointment will make it easier for both you and your pet to enjoy the experience.
Please arrive approximately 10 minutes early to fill out our New Patient Form. To save a bit of time, you can complete the New Patient Form online in advance.
A member of our staff will go over your pet's history and problems with you. You are welcome to ask any questions, and we will devote time to answering them.
Once your pet has been assessed, we will provide you with a diagnosis and options for treatment. Your veterinarian will work with you to determine a treatment plan for your pet.
We'll write a detailed report of our diagnosis, our conversation with you, and your pet's treatment plan after your visit. We'll keep this information on hand in case you need it in the future.
We are pleased to serve pet owners throughout San Angelo. We are committed to providing cutting-edge veterinary services to you and your pet with compassion and care.
We are passionate about preventive care, client education, and providing comprehensive emergency and rehabilitative care to San Angelo pets.
Click on a link below to view or access resources for pet owners.
Pet Medical Records | Log in to view your pet's medical records.
Pet Medical Records App | Download the app for easy access to your pet's medical records.
Financing Options | Financing options to help manage pet care expenses.
New Patient Form | Online form for the information we need at your pet's first visit.
Other Forms | Online forms for surgery, dental, voucher, euthanasia and appointment booking
Boarding Information | Please complete & return at time of admission
Boarding Authorization | Please complete once and we will keep on file
Learn more about our office policies, payment options, and appointment booking by reading through our hospital FAQs.
Payment in full is expected at the time services are provided or upon discharge of your pet. We accept payment by cash, check, Visa, MasterCard, Discover, and American Express.
We are proud to offer CareCredit as a financing option. They offer an easy application process that will give you results in minutes.
We will provide a good-faith estimate of the cost of our services prior to treating your pet. However, unforeseen circumstances may arise that impact your final bill.
We will always discuss our written estimate with all clients before they leave our facility, and require a deposit based on our estimate prior to any further treatment.
Yes, please call ahead to book an appointment to ensure we have room in our schedule to see your pet.
In the event that your pet needs emergency care during our regular business hours, please contact us right away.
If you need to cancel or reschedule an appointment, please let us know as soon as possible so that we can offer the space in our schedule to other clients.
We take care of all small domestic pets such as cats and dogs, as well as horses.
You can purchase all the medications and specialty food your pet needs either via our online store or our in-house pharmacy.
You are financially responsible for the initial examination fee and any diagnostics or treatment that you consent to for your pet. This payment is due at the time of service.
For further hospitalization, diagnostics, or surgery, a deposit is required upfront with payment due in full when your pet is discharged.
A deposit payment is required for all emergency examinations. Once the staff and doctors have examined your pet, an estimate for treatment will be given to you to determine a treatment plan.
If further hospitalization, diagnostics, or surgery are required, a deposit is required up front, with payment in full due when your pet is discharged.
We’re happy to help you fill out pet insurance forms for your pet’s visit.
Western Veterinary Hospital is accepting new patients! Our experienced vets are passionate about the health of San Angelo companion animals. Get in touch today to book your pet's first appointment.